Toy Rental FAQ
Toy Rental FAQ’s in detail including How this works, What is Rent the ToyChest, Deliveries, Pickup, etc available on this page
~HOW THIS WORKS~
- FIND IT Look through the ToyChest to find which toy or toys you’d like rent. Interested in what kind of toys are available at Play & Grow’s ™ Rent the ToyChest; how they’re cleaned or wanting to suggest new toys? Check below in TOYS section to learn more.
- RESERVE IT Reserve a date for delivery. Rent the ToyChest delivers to neighborhoods of the Greater Seattle area & south Snohomish county. Learn about our policies to reserve a toy(s) and have it delivered to your home below in the DELIVERIES section.
- PLAY WITH IT Rent the ToyChest gives three different rental options, choose which rental period works best for your family. We want you to have fun with the toys you’ve rented, but there are some expectations. Make sure you and your child(ren)understand these expectations in the RULES of PLAY section below.
- RETURN IT To return, place the toy(s) in the same box they were delivered and Rent the ToyChest picks up on the prearranged day.You want to make sure all the parts, pieces and toys are together ready to go on the scheduled day for pick-up. Review the tips below in the PICK-UPS section.
FAQS
TOYS
Aromatheraplay™ dough is hand-made, from ingredients found in your own kitchen. Though not recommended, the dough is safe if ingested. Between use dough can be safely stored in the (provided) air-tight, ziplock™ bag in the refrigerator for up to 3 months. Accessories come with Aromatheraplay™ dough to encourage creative play. Accessories are returned, but the dough is yours to keep!WARNING: To avoid danger of suffocation, keep plastic bags away from babies and children.
Step 1: Visual inspection
Each toy is examined and each surface wiped down before proceeding to the next step.
Step 2: Cleanse & Sterilize & Disinfect
Depending on the size and type of toy either a high temperature cleaning or disinfecting soak/wipe is used. All dress-up costumes are laundered & pressed, if needed, using eco-friendly processes between every rental.
Step 3: Dry
Following rinsing, toys are wiped down to dry.
Step 4: Inspect
Toys are fully inspected to insure all pieces are intact and in good working order.
Step 5: Packaged
Toys are stored in sealed, reusable containers to stay clean until delivered to your home.
DELIVERIES
**Corporate rentals are available, please use the contact us form**
*subject to change*NOTE: Orders totaling $75 or more (before tax) are eligible for free delivery and pick-up.
If there hasn’t been an advanced rental placed on the toy(s) a new order will be processed. The rental fee will be processed on the new ‘start’ date.
RULES of PLAY
PICK-UPS
NOTE: Orders totaling $75 or more (before tax) are eligible for free delivery and pick-up.
The exception: Dress-up costumes will be laundered by Rent the ToyChest. IF a costume is soiled/stained permanently a replacement fee equal to the retail cost will be charged.
FEES
1 week rental fee is increased by 50% for the 2 week rental period;
1 week rental fee is increased by 75% for the 3 week rental period.
*subject to change*NOTE: Orders totaling $75 or more (before tax) are eligible for free delivery and pick-up
Refer to Terms & Conditions for a full description of our policies.
Our Privacy Policy describes what information we collect and how we use it.